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Purchases & Returns

Purchases & Returns

The nature of selling antiques means it falls under different regulations and laws than the normal distance selling act. Therefore returns are not accepted unless agreed in writing before hand which we're happy to discuss before any purchase.

All purchases are made between you the buyer and Alexand Vanwall. All the items are used and as such are sold as seen. If you require more photos or videos of the product please contact us to make sure the item is right for you. It is your responsibility to research what you are buying.

We accept no liability or responsibility for customer mistakes or presumptions. Although we will do everything we possibly can to make sure everyone leaves happy and content with their purchase.

All purchases will be made through shopify payments which is completely secure or BAC's. 

Purchases - Purchases@alexandervanwall.co.uk

Returns - Returns@alexandervanwall.co.uk